Love the slippers, but very disappointed in the order processing and delivery time. I ordered them one month before Xmas as a gift for my daughter-in-law and 2 weeks before checked on order. It had not even been processed even though your website said it would be within 5 days. Needless to say the slippers got to me late and since they live out of town and had already left after Christmas, I had to pay to mail them. Really need to improve on that.