FAQ

1. How long does shipping take?

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed.

  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 10 and 15 days to arrive at their destination but can take slightly longer from time to time.
2. What is your return policy?

We take back any new and unused products within 30 days, in original packaging where applicable.

If you need to start a return, please contact us and we'll get the process started for you.

3. How do I check on my order?

Contact us through our website or our FB page and we'd be happy to help.

4. What payments do you accept?

We accept all credit cards.

5. Do you ship outside of the US?

Yes, shipping outside of the US is $9 for first item, $6 for each additional item. Shipping in US is free.